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FIRSTCITY ANALYTICS WEBSITE PRIVACY POLICY

Last Updated: NOVEMBER 23, 2023

Welcome to Doorscore.ca, operated by FirstCity Analytics. This Privacy Policy outlines in detail how we collect, use, disclose, and safeguard your personal and non-personal information when you interact with our website.

1. Information We Collect:

a. Personal Information:

We may collect the following personal information:

  • Contact Information: Name, email address, phone number.
  • Account Information: If you create an account with us, we may collect username and password.

b. Non-Personal Information:

We automatically collect certain non-personal information, such as:

  • Technical Information: Browser type, IP address, device information.
  • Usage Information: Pages visited, time spent on the site, interactions with the content.


2. How We Use Your Information:

a. Providing Services:

Your personal information is used to:

  • Respond to your inquiries and provide customer support.
  • Process orders and transactions.
  • Customize and personalize your experience on doorscore.ca.


b. Improving User Experience:

Non-personal information is used for:

  • Analyzing trends to enhance website functionality.
  • Conducting research and improving our services.
  • Understanding user preferences and behaviour.

3. Information Sharing:

a. Third-Party Service Providers:

We may share your information with trusted third-party service providers for purposes including:

  • Website hosting and maintenance.
  • Payment processing for transactions.
  • Analytics and data analysis.


b. Legal Compliance:

Your information may be disclosed:

  • To comply with legal obligations.
  • To protect and defend our rights and property.
  • In response to a lawful request or legal process.


4. Cookies and Tracking:

a. Cookies:

We use cookies for various purposes, including:

  • Personalizing your experience.
  • Analyzing site traffic and user behaviour.
  • Enabling certain features and functionalities.


5. Data Security:

Security Measures:

We implement security measures, such as encryption and access controls, to protect your information from unauthorized access, disclosure, alteration, and destruction.

6. Your Rights:

Access and Correction:

You have the right to:

  • Access and obtain a copy of your personal information.
  • Correct any inaccuracies in your personal information.
  • Request the deletion of your personal information.


7. Changes to this Privacy Policy:

Updates:

We may update this Privacy Policy to reflect changes in our practices. We will notify you of any material changes.

8. Contact Information:

Questions:

If you have questions or concerns about our Privacy Policy, please contact us at admin@doorscore.ca

By using Doorscore.ca, you agree to the terms outlined in this comprehensive Privacy Policy.